Refund & Replacement Policy

1. Introduction

At Sajan Shah Foundation, we value the trust you place in us. We are committed to delivering high-quality programs, products, and experiences. This policy ensures fairness, transparency, and clarity for all users. By purchasing or registering for any offering, you agree to the terms outlined below.

2. Scope of Policy

This policy applies to all offerings, including:

• Workshops, Events, and Webinars
• Training Programs and Courses
• Digital Products and Content
• Physical Products (Books, Materials, etc.)
• Services delivered by Sajan Shah or authorized trainers

3. Refund Policy

3.1 Low-Value Workshops (₹500 or Below)

No refunds will be provided. Alternative options include access to the next session (subject to availability) or recording access if applicable.

3.2 Full Payment – Satisfaction Based Review

Refund requests may be submitted within the defined timeline. Each case will be reviewed individually. Approved refunds will be processed accordingly.

3.3 Token Payments / Partial Payments

• Refund requests must be made within 48 hours of payment
• After 48 hours, token amounts are non-refundable
• Failure to complete remaining payment may result in cancellation without refund

3.4 Digital Products (IMPORTANT)

No refunds will be provided once the product has been accessed, viewed, downloaded, or credentials have been issued.

3.5 No-Show Policy

If a participant fails to attend without prior notice within the required timeline, no refund or transfer will be provided.

3.6 Cancellation by Foundation

If Sajan Shah Foundation cancels or reschedules, a full refund or transfer to the next available session will be provided.

4. General Conditions & Processing

Refund requests must be sent to: [email protected] within 7 days of purchase or event date with payment proof and reason. Approved refunds are processed within 7–10 working days via the original payment method or bank transfer.

5. Replacement Policy (Physical Products)

Replacement is applicable only if the product is defective, damaged, or incorrect, and requested within 48 hours of delivery. Products must be unused and in original packaging.

6. Contact Information

Sajan Shah Foundation
8 Deepawali Complex, Near Income Tax Cross Road
Ashram Road, Opp. Old High Court Road
Ahmedabad, Gujarat – 380009, India
Email: [email protected]